PAVE Training: Scalable Certification Management
The Challenge
PAVE Training needed a way to manage thousands of training records internally while providing their corporate clients with a professional, secure way to view their own employees' progress and certificates. The manual process of emailing PDFs and Excel sheets was no longer scalable.
Our Solution
We built a robust infrastructure using SharePoint Online as the database and frontend engine.
1. The Admin Operations Hub
The "brain" of the operation. We configured a private Team site where the PAVE staff manages:
- Workforce Registry: A master list of all candidates with automated logic to flag missing NI numbers or upcoming expiries.
- Multi-Channel Ingestion: Using Power Automate to extract data from incoming emails and populate SharePoint registers.
2. The Customer Training Portal
A high-end Communication site designed for the end-user.
- Dynamic Filtering: Clients can filter their workforce by "Supervisor" or "Gang" to see who is cleared for site work instantly.
- Visual Dashboards: Custom JSON-formatted "cards" provide a modern, app-like experience for viewing NRSWA and NVQ stages.
- Security First: Data is synced from the Admin Hub to the Portal using specialized flows, ensuring clients only see data relevant to their company.
Technical Highlight
To meet the client's specific requirements, we bypassed standard list views to create a hierarchical ownership structure. This ensures that permissions are enforced at the item level, automatically hiding or showing data based on the user's login, all while maintaining a fast, responsive UI.